Interactive Technology (I-Tech) Solutions Inc. started out its operation early 2001 initially to service the internal call center requirements of Digitel LEC (landline). By 2004, I-Tech has evolved into a full-blown call center outsource provider and since then has gained much ground by providing services to the rapidly growing Telecommunications for its Veterinary Care, and various US-based companies for their Telemarketing and Telesales requirements.
With its more than 350 seats available to its clients, I-tech has positioned itself as a cost-efficient, value-adding and high technology provider of Customer Care, Telemarketing, Telesales, and Technical Helpdesk services to its domestic and international clients.
It employs well-trained and highly skilled individuals that can work flexibly and can answer to whatever needs specified by I-tech's national and international clients. The company has pioneered business process improvements in terms of generating more business opportunity by providing excellent customers service to its strong-based clients.
With latest-in-technology call center infrastructure, it is able to provide its clients with full cost range call center options from fully automated call center offerings (no use of live agents) to full account management services (VIP customer care).
It currently maintains two Call Center sites strategically located in the heart of Libis, Quezon City and Balagtas, Bulacan.
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